Terms of service
Welcome to Shop Noeira. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. OVERVIEW
Throughout this website, the terms “Shop Noeira,” “we,” “us,” and “our” refer to Shop Noeira.
By visiting our website and/or purchasing products from us, you engage in our service and agree to comply with these Terms of Service, including any additional policies referenced herein.
2. ELIGIBILITY
By using this website, you confirm that:
• You are at least 18 years old, or
• You are using the website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding agreements under applicable laws.
3. ONLINE STORE TERMS
You agree not to:
• Use our products for any unlawful purpose.
• Violate any applicable laws or regulations.
• Transmit malicious software, viruses, or harmful code.
• Attempt unauthorized access to our website or systems.
• Engage in fraudulent transactions or activities.
Violation of these Terms may result in termination of access to our services.
4. PRODUCTS & SERVICES
We reserve the right to:
• Modify or discontinue products at any time.
• Limit product quantities.
• Refuse service to any customer for legitimate reasons.
• Correct product descriptions, pricing errors, or inaccuracies.
We strive to display product images and colors accurately; however, actual colors may vary depending on device screens and settings.
5. PRICING & PAYMENT
• All prices are listed in Indian Rupees (₹).
• Prices are subject to change without notice.
• Payment must be completed before order processing.
• We accept secure online payments through approved payment gateways.
Cash on Delivery (COD) is currently not available.
6. ORDER ACCEPTANCE
After placing an order, you will receive an order confirmation.
However, we reserve the right to cancel or refuse any order due to:
• Product unavailability
• Pricing inaccuracies
• Suspected fraudulent activity
• Payment verification issues
• Any other legitimate business reason
If payment has been received for a canceled order, a refund will be processed where applicable.
7. SHIPPING & DELIVERY
We ship across India.
Delivery timelines are estimates and may vary due to:
• Courier delays
• Weather conditions
• Public holidays
• Operational disruptions
• Other unforeseen circumstances
Customers are responsible for providing accurate shipping information.
8. EXCHANGE POLICY
No Returns & No Refunds
Shop Noeira does not offer returns or refunds.
We only provide exchanges for:
• Damaged products
• Defective products
• Incorrect products received
Exchange Requirements
To request an exchange:
• Contact us within 48 hours of delivery.
• Provide a clear and continuous unboxing video.
• Ensure the product remains unused and in original packaging.
Requests submitted without an unboxing video will not be accepted.
9. ACCURACY OF INFORMATION
We strive to ensure all information on our website is accurate and up to date.
However, we do not guarantee that all content, descriptions, pricing, or product details will always be error-free, complete, or current.
We reserve the right to correct errors without prior notice.
10. INTELLECTUAL PROPERTY
All website content including:
• Logos
• Product images
• Graphics
• Branding
• Product designs
• Text and written content
is the exclusive property of Shop Noeira.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. THIRD-PARTY SERVICES
Certain services may be provided by third-party providers, including:
• Payment gateways
• Shipping partners
• Social media platforms
Shop Noeira is not responsible for the policies, content, or actions of third-party services.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Shop Noeira shall not be liable for:
• Indirect or consequential damages
• Delivery delays caused by logistics partners
• Product misuse by customers
• Minor color or appearance variations
• Allergic reactions due to individual sensitivities
Use of our products is at your own discretion and responsibility.
13. PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described therein.
14. TERMINATION
We reserve the right to suspend or terminate access to our website and services if these Terms are violated or if unlawful activity is suspected.
15. CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes will become effective immediately upon posting on this page.
Continued use of the website constitutes acceptance of the updated Terms.
16. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts of India.
17. CONTACT INFORMATION